INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Who are we?

At Soni Jewellers, we create Fine Silver items with intricate designs and flawless craftsmanship that will astound you. Our specialty is creating pure, one-of-a-kind products. You can find designs from India's wide traditional item heritage that have been expertly replicated on our website and in our store.

Where are we?

We are in the Indian state of Telangana's twin city of Secunderabad, one of the six zones that make up the Greater Hyderabad Municipal Corporation. All of our jewellery is designed and created in India.

what kinds of silver jewellery we provide for sale

We create exquisite handcrafted silver jewellery. We concentrate on recreating jewellery styles from India's rich traditional jewellery heritage using exceptional, high-quality craftsmanship. Additionally, we collect custom contemporary pieces manufactured in various parts of India.
If less than 92.5 percent purity of silver, or 85%, is present in a product, it is clearly stated in the product description. The majority of our jewellery is also handmade.

Do you constantly update the prices of the products on your website?

The prices listed on the website are liable to change at any moment without prior notice and may fluctuate from time to time, based on the cost of raw materials at the time of manufacture. Silver and precious stones are commodities with unpredictable market changes.

We will you make an ornament based on our design?

According to the production methods and style used, the answer is yes. Send the image to us over WhatsApp at +91 965 212 75 62 if you have a specific design in mind.
If it can be made in our workshop, we will investigate and get back to you. As for the cost estimate, we can only provide an approximation since the total cost is based on the weight of the finished product, which is only known after the design is complete.

My jewellery have changed from being gleaming white to being somewhat dark. Why so?

Due to a process known as oxidisation, silver tarnishes naturally. There are two ways to handle this: first, by storing the decorations in airtight pouches to minimise oxidation, and second, by gently polishing with a soft, dry cotton cloth. Remember to dry off after cleaning, then repack the items in airtight bags.

Are there any repairs that you provide?

Yes, one benefit of making our own jewellery is that we can fix any item of jewellery.
Please be aware that we only provide this service in our store in Secunderabad, and that the jewellery must be personally delivered there. For clients who live outside of the area or who are unable to visit the store, we do not provide this service.
Our staff needs to evaluate your product to see if it can be fixed, and they will discuss the costs right away. A week is the bare minimum required for all repairs. We evaluate each repair request individually before determining the cost.

INFORMATION ABOUT US

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